Get support获取帮助

Tutoring and school questions

辅导和校园问答

Tell us what you need help with. We’ll work out whether a tutor, a quick answer or a good guide makes the most sense.

说说你需要什么帮助。我们会判断是找辅导义工、直接回答,还是推荐一篇合适的指南。

Ask a question提一个问题 Free, in English or Chinese. We usually reply within 48 hours. 免费,中英文都可以,通常 48 小时内回复。

Which kind of help?哪种帮助适合你?

Pick the closest match. Not sure? Describe the problem and we’ll sort it out.

选最接近的一项就行。拿不准的话,直接描述问题,我们来判断。

If you need…如果你需要…… Best starting point建议入口 What happens支持方式 Next action下一步
Ongoing help with a class or study approach持续的课程或学习方法帮助 Peer tutoring同伴辅导 Online, one-to-one, scheduled线上、一对一、预约时间 Ask for tutoring申请同伴辅导
One school, GPA, enrollment or course question一个学校、GPA、入学或课程问题 Academic Q&A学业问答 A focused answer plus sources针对性回答并附核实来源 Ask about school咨询校园问题
A rule, tool or explanation you can read now现在就能查到的规则、工具或说明 Guides & tools指南与工具 Bilingual, self-guided双语、自助查阅 Browse resources →浏览学习资源 →

Peer tutoring同伴辅导

A student volunteer who has taken the class works with you online, one on one: homework, test prep, or how to study for it.

上过这门课的学生义工在线一对一帮你:作业、备考,或者怎么学这门课。

Ask for tutoring申请同伴辅导
Good fit for适合

A concept you have tried more than once, a coming test, or a study plan that needs structure.

反复尝试仍未理解的概念、即将到来的考试,或需要重新梳理的学习计划。

Current subject range目前可支持的科目

AP Calculus AB/BC · AP Chemistry · AP Biology · AP Physics · AP English · AP World/US History · AP Chinese · AP Computer Science · AMC · Algebra · Essay Writing · Honors Sciences

Format形式

Online, one-to-one, scheduled around volunteer availability.

线上、一对一,并根据义工可用时间安排。

School questions校园问答

For a specific question about school, a volunteer explains how it works in Irvine and links the official page to check.

遇到具体的校园问题,义工会讲清楚尔湾这边是怎么操作的,并给出可以核对的官方页面。

Ask about school咨询校园问题

01How is GPA calculated at my school?我的学校如何计算 GPA?

02How do I transfer previous school records?如何转入以前学校的记录?

03Where are the official enrollment forms?官方入学表格在哪里?

04How do I use common school portals?如何使用常见的学校系统?

05Which community service activities count?哪些社区服务活动可以计时?

What happens after you ask提问之后会怎样

  1. 01
    We read the full request我们会阅读完整申请

    Your school, subject and context help us understand what kind of support fits.

    学校、科目和背景信息能帮助我们判断哪种支持更合适。

  2. 02
    A team member follows up团队成员会联系你

    We usually send the first email within 48 hours.

    通常会在 48 小时内发出第一封邮件。

  3. 03
    You agree on the next step共同确认下一步

    That may be an answer, a source, or a scheduled online session.

    可能是一份答案、一个来源,或一次预约的线上辅导。

Tell us where you are stuck.

告诉我们你卡在哪里。

You don’t need to know which kind of help you need. Describe the problem and we’ll take it from there.

不用先想清楚需要哪种帮助,把问题说出来,剩下的交给我们。